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Description
Customer engagement focuses on fostering enduring and profound emotional ties with consumers that can significantly impact their purchasing behaviors. Customers who are highly engaged are more likely to make additional purchases, promote the brand, and demonstrate greater loyalty. Innervation presents a wide array of customer engagement solutions and technologies that empower retailers to leverage their sales and payment information to enhance the customer journey while driving revenue growth. By utilizing either a physical Gift Card or Virtual Voucher, consumers can acquire exactly what they wish for, whether from a brick-and-mortar location or an online platform. The Gifting Service provided by Innervation equips merchants with a straightforward and efficient tool designed to boost sales, seamlessly integrating across all customer-facing channels while simplifying the process of offering gift cards or virtual vouchers. Furthermore, this service is supported by our advanced reconciliation system, ensuring a smooth experience for both merchants and customers alike. With such tools at their disposal, retailers can cultivate a more engaging and rewarding shopping atmosphere.
Description
MerchantPlay consolidates all the essentials required to efficiently operate your stores, eliminating the need for additional equipment aside from a single terminal at the checkout. Who wouldn't appreciate increased foot traffic, boosted sales, and a dedicated customer base? MerchantPlay excels in all these facets, providing you with promotional tools, customer loyalty options, insightful reporting, and sales objectives to facilitate your growth. Designed for speed, simplicity, and user-friendliness, MerchantPlay enables you to establish your store in less than a day. This allows you to focus more on the core aspects of your business instead of administrative tasks. Moreover, as your enterprise expands, you can seamlessly add and oversee multiple locations using a single, integrated backend account. Additionally, you have the advantage of sharing valuable customer insights across all your stores, ensuring you remain attuned to your customers’ buying habits and preferences. Ultimately, MerchantPlay is your comprehensive partner in achieving sustained business success and growth.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$40.00/month
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Innervation Pan African Payments
Country
South Africa
Website
www.innervation.co.za/
Vendor Details
Company Name
MerchantPlay
Founded
2013
Country
Singapore
Website
www.merchantplay.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration