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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Managing financial planning and budgeting has become significantly easier thanks to innovative solutions. A variety of scalable finance dashboards, scorecards, and advanced analytics tools are now available to provide comprehensive organizational insights. These solutions offer a complete end-to-end approach to analytics that enhances decision-making across the board. With just a click, users can automate and schedule file transfers, while also benefiting from features that support team drives and shared drives. Users have the ability to create, delete, or update files with integrated permission access control and comment replies for better collaboration. Automated data transfers streamline workflows, making the process more efficient. Additionally, cloud-based analytics solutions cater to various domains such as finance, sales operations, and supply chain management. Infometry stands out as a premier provider of technology and data management solutions, specializing in data warehouse implementations, enterprise performance management (EPM), business intelligence (BI), big data analytics, predictive analytics, and enterprise search and text analytics. Our commitment to excellence drives us to empower clients in achieving their full potential by providing insightful business intelligence that boosts profitability and revenue growth. Ultimately, we strive to transform data into actionable insights that facilitate strategic decision-making.

Description

InTheChat is a comprehensive digital marketing customer service solution designed for large enterprises. Renowned brands like JPMorgan Chase, Mayo Clinic, and Universal Studios Florida rely on InTheChat to facilitate seamless communication with their customers through various channels, including SMS, social media, live chat, email, instant messaging, and chatbots. Additionally, the platform offers advanced enterprise features like in-depth performance analytics, secure authentication measures, text analysis capabilities, and skills-based routing for improved customer interactions. This robust suite of tools ensures that organizations can effectively manage customer inquiries and deliver high-quality service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform
Google Drive
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Informatica Cloud Application Integration
Matillion
Snowflake
Tableau
Talend Data Preparation

Integrations

Google Cloud Platform
Google Drive
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Informatica Cloud Application Integration
Matillion
Snowflake
Tableau
Talend Data Preparation

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infometry

Founded

2010

Country

United States

Website

www.infofiscus.com

Vendor Details

Company Name

InTheChat

Founded

2010

Country

Canada

Website

inthechat.com

Product Features

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives