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Description
IBM Sterling Intelligent Promising is a versatile, AI-driven platform aimed at improving omnichannel retail effectiveness by providing reliable, clear, and economical order fulfillment solutions. Through its Promising service, the platform offers tailored delivery estimates by analyzing various fulfillment options in mere milliseconds, which allows retailers to showcase accurate promise dates on product listing pages, product detail pages, and during checkout, ultimately boosting digital conversion rates and minimizing cart abandonment. Additionally, the Inventory Visibility service grants businesses real-time insights into their inventory across the enterprise, enabling them to address peak demand periods, fine-tune safety stock levels, and prevent over-promising that could lead to lost sales opportunities. Meanwhile, the Optimization service utilizes sophisticated algorithms to harmonize established business rules with actual cost factors, including shipping and processing expenses, ensuring optimal fulfillment choices are made. This comprehensive approach not only enhances customer satisfaction but also drives efficiency in the retail supply chain.
Description
Maximize your sales potential across both your online platforms and physical stores by ensuring that all sizes and product variations are available digitally. This approach significantly boosts conversion rates as it enhances customer satisfaction. The assortment you provide on your various digital sales channels and in specific regions is determined by tailored filters and settings. To mitigate the risk of overselling when multiple channels are linked to the same virtual inventory, a dynamic safety margin based on turnover rates is implemented. Additionally, digital orders are intelligently allocated among all stock locations by applying a diverse set of business rules. This strategy effectively reduces operational costs by making the most of your existing resources, such as utilizing staff downtime in stores. It also optimizes stock placement by considering local demand factors and prioritizing issues related to incomplete size ranges, misplaced returns, shipping expenses, and delivery timelines. By refining these processes, businesses can not only enhance efficiency but also improve overall customer experience and satisfaction.
API Access
Has API
API Access
Has API
Integrations
ChannelEngine
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/intelligent-promising
Vendor Details
Company Name
Retail Unity
Founded
2016
Country
Netherlands
Website
www.retailunity.com
Product Features
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management