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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A flexible application development and production system for database workflows enhances transparency and management of the software development lifecycle. IBM® Rational® ClearQuest® serves as change management software designed to boost developer efficiency while aligning with the various methodologies, processes, and tools that best suit the project's requirements and the team's dynamics. This platform equips users with the necessary tools and processes to effectively manage changes, addressing the varied demands of developers. Additionally, IBM has introduced a bundled offering within a new consumption model, which transforms the deployment and usage of DevOps software. This fresh approach streamlines the planning necessary for integrating and expanding the essential IBM DevOps products. With features that enable near real-time collaboration among team members, the software supports customizable process automation and compliance to enhance communication, reporting, and insights, ultimately fostering a more productive working environment. Such advancements are crucial for teams striving for efficiency in a rapidly evolving technological landscape.

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Gathr.ai
Genesys Cloud CX
OpsHub
Planview Hub
ThreadFix
eQube®-DaaS

Integrations

Gathr.ai
Genesys Cloud CX
OpsHub
Planview Hub
ThreadFix
eQube®-DaaS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/rational-clearquest

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Product Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

Product Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

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