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Description
Hexagon Manufacturing Intelligence collaborates with manufacturers to develop innovative solutions tailored for the smart factory environment. Their comprehensive hardware and software offerings leverage data to interconnect various departments, ensuring continuous learning is integrated throughout the entire production process while prioritizing intelligent quality at every stage of the product lifecycle. By utilizing data-driven insights, decision-making evolves from initial concepts into tangible realities, with quality being a key factor in boosting productivity. Their extensive range of tools spans from hand tools and automated solutions to sophisticated coordinate measuring machines (CMMs), portable measuring arms, laser trackers, and optical scanners, all designed for precise dimensional measurement. As the foremost software developer in the metrology sector, Hexagon Manufacturing Intelligence provides a diverse suite of in-house developed, customizable software solutions that facilitate intelligent data acquisition, thorough analysis, and effective evaluation, in addition to robust data management and reporting capabilities. This commitment to quality and innovation positions Hexagon as a leader in enhancing manufacturing efficiency in today's competitive landscape.
Description
The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hexagon
Country
Sweden
Website
www.hexagon.com
Vendor Details
Company Name
At the touch of a button
Founded
2013
Country
United Kingdom
Website
www.optiop.com
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Product Features
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management