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Description
HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.
Description
Introducing webcomet FAQ - Empowering your knowledge sharing!
Effortlessly create, manage, and publish Frequently Asked Questions (FAQ) sections for your websites, applications, and software to enhance the knowledge available to your customers and users.
- Streamline operations by saving time and resources, enabling self-service options, enriching customer experience, and reducing the volume of inbound support inquiries with a well-crafted FAQ section.
- Easily publish your FAQs across various platforms! Compatible with any website builder, including WordPress, Joomla, Drupal, and Wix, while also adhering to the Web Content Accessibility Guidelines (WCAG).
- With webcomet FAQ, you will maintain a single source for updating your content, ensuring consistency across multiple venues such as your external website, internal platform, mobile application, and more.
- Benefit from a suite of features designed to enhance customer engagement and simplify your management tasks, including a customizable FAQ Widget, multilingual support, team collaboration tools, and robust statistics and analysis capabilities.
- Start fostering a knowledgeable customer base today and watch your support efficiency improve as users find answers more easily!
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CS-Cart Multi-Vendor
CS-Cart Store Builder
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
Mojo Helpdesk
Salesforce
Shopify
Integrations
CS-Cart Multi-Vendor
CS-Cart Store Builder
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
Mojo Helpdesk
Salesforce
Shopify
Pricing Details
$12.00/month/user
Free Trial
Free Version
Pricing Details
$20/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpOnClick
Founded
2004
Country
United States
Website
www.helponclick.com
Vendor Details
Company Name
DEVJA GROUP
Founded
2016
Country
Sweden
Website
www.webcomet.io
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
