Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can finally say goodbye to spending your days off trying to identify root causes in your hybrid environment. HPE InfoSight continuously gathers and evaluates data from over 100,000 systems around the globe, transforming that information into smarter, more self-sufficient systems. It is capable of predicting and automatically solving 86% of customer-related issues. To ensure that your applications are always on and performing at top speed, you need enhanced visibility, intelligent performance suggestions, and more predictive autonomous operations from your infrastructure. HPE InfoSight App Insights provides the solution you need. It goes beyond conventional performance monitoring, allowing you to swiftly identify, diagnose, and even anticipate issues across applications and workloads using cutting-edge AI technology. With HPE InfoSight, the dream of fully autonomous infrastructure becomes a tangible reality, paving the way for a more efficient and proactive operational environment. This innovation not only streamlines workflows but also empowers organizations to focus on strategic initiatives rather than troubleshooting.
Description
At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time.
SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time.
Trust a platform built on a secure global network that works when and where you need it.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Microsoft 365
SAP Store
Salesforce Agentforce Service
Integrations
Genesys Cloud CX
Microsoft 365
SAP Store
Salesforce Agentforce Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hewlett Packard Enterprise
Founded
2015
Country
United States
Website
www.hpe.com/us/en/solutions/infosight.html
Vendor Details
Company Name
SightCall
Founded
2008
Country
USA, France, Singapore, Germany, UK, Australia, Canada
Website
www.sightcall.com
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking