Compare HPE InfoSight vs. Robin by Atera

You can finally say goodbye to spending your days off trying to identify root causes in your hybrid environment. HPE InfoSight continuously gathers and evaluates data from over 100,000 systems around the globe, transforming that information into smarter, more self-sufficient systems. It is capable of predicting and automatically solving 86% of customer-related issues. To ensure that your applications are always on and performing at top speed, you need enhanced visibility, intelligent performance suggestions, and more predictive autonomous operations from your infrastructure. HPE InfoSight App Insights provides the solution you need. It goes beyond conventional performance monitoring, allowing you to swiftly identify, diagnose, and even anticipate issues across applications and workloads using cutting-edge AI technology. With HPE InfoSight, the dream of fully autonomous infrastructure becomes a tangible reality, paving the way for a more efficient and proactive operational environment. This innovation not only streamlines workflows but also empowers organizations to focus on strategic initiatives rather than troubleshooting.

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.