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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HELIO is a browser-based Human-Machine Interface (HMI) development tool that offers user-friendly templates for creating professional-looking interfaces customized to match your brand. No design experience? No problem! With HELIO, you can easily customize colors, functionalities, and layouts for any device, from mobile phones to large displays. HELIO also supports rapid prototyping, allowing you to create industrial HMIs that utilize real-time machine data. --Streamlined User Experience Design: HELIO provides pre-built, high-quality templates that effectively manage user experience, saving you valuable time and resources. --Responsive and Flexible: Our stable framework ensures that your HMIs adapt seamlessly to any screen size, providing an excellent user experience across all devices. --Fast and Intuitive Editing: HELIO's HMI editor allows you to customize designs quickly and easily, even if you lack extensive design experience. Contact us to leverage our expertise in developing intuitive HMIs for your industrial automation systems.

Description

Helios serves as a platform focused on customer experience and account health, specifically tailored for B2B enterprises that require an efficient and ongoing method to gauge client sentiment. Through Helios, organizations can automate the distribution of transactional surveys, conduct NPS and CSAT initiatives, and gather insights at various points in the customer journey. The platform consolidates all feedback, assesses customer sentiments, and promptly identifies potential risks and opportunities. More than just a dashboard tool, Helios equips commercial and customer experience teams with actionable insights, enabling them to pinpoint at-risk accounts, grasp essential factors contributing to customer dissatisfaction, and recognize key moments where upselling or retention strategies can be effectively implemented. By utilizing Helios, businesses aim to minimize churn, enhance their relationships with clients, and expand revenue streams from their current customer base, ultimately fostering a healthier business ecosystem.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KEB America

Founded

1970

Country

United States

Website

www.kebamerica.com/products/helio-hmi/

Vendor Details

Company Name

Helios CX

Founded

2025

Country

Peru

Website

www.cxhelios.com

Product Features

HMI

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

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