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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

Description

Discover the advantages of utilizing a Trusted Third Party (TTP) for the meticulous pseudonymization of personal data, enabling you to conduct data analysis while adhering to GDPR regulations. Our fundamental offering revolves around the pseudonymization of personal data, utilizing techniques that ensure irreversible pseudonyms and the enhancement of behavioral data. The pseudonymized dataset serves as the foundation for subsequent processing by our clients. Additionally, our filtering service allows for the proportional sharing of personal data, ensuring privacy is maintained throughout the process. We carefully filter information through a rigorously managed pseudonymized whitelist, guaranteeing that only data pertaining to individuals on this list is shared. Viacryp also provides expert privacy consultation focused on the safeguarding and security of personal data. In collaboration with our partners, we offer guidance on the necessary measures organizations should implement to meet GDPR compliance, addressing both technical solutions and organizational protocols. By prioritizing these compliance strategies, businesses can enhance their data protection practices effectively.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

ECP
Zendesk

Integrations

ECP
Zendesk

Pricing Details

$41.70 organization/per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Viacryp

Founded

2013

Country

Netherlands

Website

www.viacryp.nl/

Product Features

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Alternatives

Alternatives