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Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
Differential privacy is a rigorously established framework for safeguarding data that allows for the analysis and machine learning applications without jeopardizing the privacy of individual records. LeapYear's system, which employs differential privacy, secures some of the most confidential datasets globally, encompassing social media interactions, health records, and financial activities. This innovative approach enables analysts, researchers, and data scientists to extract valuable insights from a wide array of data, including those from particularly sensitive areas, all while ensuring that individual, entity, and transaction details remain protected. Unlike conventional methods such as data aggregation, anonymization, or masking—which can diminish the usefulness of the data and present opportunities for exploitation—LeapYear's differential privacy implementation offers concrete mathematical guarantees that individual records cannot be reconstructed. By maintaining the integrity and usability of sensitive information, this system not only protects individuals' privacy but also enhances the potential for insightful reporting and analysis. Thus, organizations can confidently utilize their data, knowing that privacy is preserved at every level.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Zendesk
Pricing Details
$41.70 organization/per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
LeapYear Technologies
Founded
2014
Country
United States
Website
leapyear.io
Product Features
GDPR Compliance
Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification
Product Features
Data Privacy Management
Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification