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Average Ratings 0 Ratings
Description
GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.
Description
Previously recognized as i-GEN Solutions, Cybertech Industrial Software has been an integral part of the Cybertech Group of Companies for more than ten years. By transforming process and field data into actionable business insights through HMI, SCADA, and mobile applications, Cybertech Industrial Software generates comprehensive intelligence from basic production data. The company has consistently provided its clients with enhanced agility, efficiency, and reliability. With Cybertech Industrial Software, the Cybertech Group continues to deliver top-tier solutions across both traditional and cutting-edge platforms. The infoHAWK.net brand, part of Cybertech Industrial Software, showcases robust, purpose-driven solutions tailored for industrial applications. Whether it's overseeing plant processes or coordinating commissioning tasks, the tools offered by infoHAWK.net are essential for achieving operational success. Our products boast a rich array of features combined with straightforward pricing, ensuring they cater to immediate project requirements while also being scalable for future growth. This commitment to flexibility and performance positions Cybertech Industrial Software as a leader in the industrial software sector.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GroHawk
Founded
2017
Country
United Kingdom
Website
www.grohawk.com
Vendor Details
Company Name
i-GEN Solutions
Website
www.i-gen.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Manufacturing Execution
Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability