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Average Ratings 0 Ratings
Description
RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.
Description
iToolShare Screen Recorder is a versatile application designed for capturing both video and audio, as well as screen activity, on Windows and Mac devices. This powerful tool allows you to document any on-screen event while maintaining the original quality of both images and sounds. For example, it can be utilized to record various activities such as online videos, Skype conversations, GoToMeeting sessions, gaming experiences, podcasts, webinars, academic lectures, online conferences, and webcam recordings, all in either full-screen mode or a customized size according to your preference.
Additionally, iToolShare Screen Recorder offers the functionality to capture audio from system sound, a microphone, or both, ensuring high-quality sound recordings. This capability makes it possible to record a wide range of audio sources, including music, radio shows, or online audio content, without the need for downloading. The software allows you to save the recorded audio in various formats such as MP3, WMA, AAC, M4A, FLAC, Ogg, and Opus for convenient playback options. Furthermore, it features noise reduction and audio enhancement tools, allowing users to optimize the quality of their recordings effortlessly. You can also conduct a preliminary audio test before starting your recording session to guarantee the clearest output possible.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30/Lifetime/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/retail-quality-management-system/
Vendor Details
Company Name
iToolShare
Founded
2011
Country
United Kingdom
Website
itoolshare.com/screen-recorder/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading