Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.
Description
Radical is a robust software development kit that seamlessly integrates with current Enterprise software applications, facilitating the secure and real-time exchange of intricate 2D and 3D data across various platforms, including AR, VR, desktop, and mobile devices. This SDK provides numerous implementation alternatives, ranging from universal collaboration via command sharing to immersive collaboration that enhances AR, VR, and XR experiences, all the way to a collaborative thread that merges datasets to offer contextual solutions. Radical effectively addresses use cases throughout the entire product life cycle, from design reviews to applications in smart factories. Currently, more than 200 industry leaders globally have licensed the Radical SDK, enhancing connectivity among remote workers and boosting collaboration efficiency. By augmenting existing enterprise software with immersive technology capabilities, Radical is assisting businesses in shortening design iteration cycles, reducing waste, and minimizing manufacturing mistakes. Ultimately, this innovative approach not only streamlines processes but also fosters a more collaborative work environment.
API Access
Has API
API Access
Has API
Integrations
5X
Alhena
Assembled
Attentive
Boostopia
Calabrio Quality Management
Canopy
Ema
Flip
Forethought
Integrations
5X
Alhena
Assembled
Attentive
Boostopia
Calabrio Quality Management
Canopy
Ema
Flip
Forethought
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gladly
Founded
2014
Country
United States
Website
www.gladly.ai/get-started/
Vendor Details
Company Name
Masters of Pie
Founded
2011
Country
United Kingdom
Website
www.mastersofpie.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management