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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Description

Radical is a robust software development kit that seamlessly integrates with current Enterprise software applications, facilitating the secure and real-time exchange of intricate 2D and 3D data across various platforms, including AR, VR, desktop, and mobile devices. This SDK provides numerous implementation alternatives, ranging from universal collaboration via command sharing to immersive collaboration that enhances AR, VR, and XR experiences, all the way to a collaborative thread that merges datasets to offer contextual solutions. Radical effectively addresses use cases throughout the entire product life cycle, from design reviews to applications in smart factories. Currently, more than 200 industry leaders globally have licensed the Radical SDK, enhancing connectivity among remote workers and boosting collaboration efficiency. By augmenting existing enterprise software with immersive technology capabilities, Radical is assisting businesses in shortening design iteration cycles, reducing waste, and minimizing manufacturing mistakes. Ultimately, this innovative approach not only streamlines processes but also fosters a more collaborative work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Alhena
Assembled
Attentive
Boostopia
Calabrio Quality Management
Canopy
Ema
Flip
Forethought
Guru
Kindo
OmniPanel
Pandium
Refold
ReturnPro
Shopify
Thankful
Truto
Tymeline

Integrations

5X
Alhena
Assembled
Attentive
Boostopia
Calabrio Quality Management
Canopy
Ema
Flip
Forethought
Guru
Kindo
OmniPanel
Pandium
Refold
ReturnPro
Shopify
Thankful
Truto
Tymeline

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gladly

Founded

2014

Country

United States

Website

www.gladly.ai/get-started/

Vendor Details

Company Name

Masters of Pie

Founded

2011

Country

United Kingdom

Website

www.mastersofpie.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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