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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GeoTask is an advanced Field Service Management (FSM) platform designed to enhance field operations through automated scheduling and dispatching. The web application equips dispatchers and logistics personnel with comprehensive control over field assignments, enabling both automatic and manual task allocation based on various criteria such as availability, skills, geographic location, deadlines, and other measurable factors; it also provides real-time visualization of worker locations, task progress, and notifications, while offering additional features for managing warehouse inventory, customer communications, subcontractors, self-service portals, and analytical reporting. Fieldworkers benefit from mobile access to current task lists complete with detailed job information, the ability to attach photos, fill out forms, track events throughout the task lifecycle, and update statuses instantaneously, which enhances coordination with dispatchers. By utilizing Google Maps, GeoTask optimizes route planning and live navigation, resulting in a remarkable reduction in planning time by up to 80%, an increase in completed tasks by 40%, and a significant decrease in travel and overtime expenses by 30%. Furthermore, this integration of technology not only boosts efficiency but also allows organizations to deliver better service to their customers.

Description

Overseeing and tracking services can be quite challenging, but Business Central offers a variety of tools to assist with this task. These tools cater to the needs of repair shops and field service operations, functioning effectively in diverse business contexts such as intricate customer service distribution networks, industrial service settings that utilize bills of materials, and high-volume dispatch of service technicians who require spare parts management. The enhancements made by iCepts Technology to the Field Service Management mobile dashboard for Business Central significantly improve the service experience for personnel working remotely. Additionally, Business Central equips you with features that enable you to provide services in accordance with the contracts you’ve established and the service orders you are committed to fulfilling. The Dispatch Board is a valuable resource for your service technicians or dispatchers, as it simplifies the process of locating outstanding service orders. With a quick glance at the Dispatch Board, users can easily see which orders are currently being addressed and which ones have been completed, allowing for more streamlined operations. This organized approach not only enhances efficiency but also boosts overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Maps
Microsoft Dynamics 365 Business Central

Integrations

Google Maps
Microsoft Dynamics 365 Business Central

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Globema

Founded

1997

Country

Poland

Website

geotask.globema.com

Vendor Details

Company Name

iCepts Technology

Country

United States

Website

www.icepts.com/mobile-field-service-management-for-business-central/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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