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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FixFinder offers a comprehensive set of self-service tools designed to enable users to resolve issues independently. It simplifies intricate IT procedures into a streamlined Q&A format similar to that of Tier-1 support! Transform your operational guides into personalized Troubleshooting Wizards through an easy-to-use decision tree creation interface. Additionally, our desktop application integrates seamlessly with various platforms such as Autotask, Connectwise, Zendesk, Bloomfire, Sharepoint, StatusPage, and several others frequently utilized by IT teams and managed service providers, enhancing user experience and efficiency. This ensures that help is always just a click away, making problem resolution quicker and more accessible than ever before.

Description

Effortlessly create, distribute, and expand upon your organization’s most effective strategies. How can PlaybookBuilder assist in the growth of your business? Document and disseminate your team's top methods. With PlaybookBuilder, you have access to text, videos, links, files, QR codes, quizzes, and forms all integrated into one platform. Begin quickly with both pre-designed and customizable templates, or take the initiative to craft your own! The platform is so user-friendly that you'll be constructing playbooks within a minute of setting up your account, no training necessary. Simply choose a template, give it a name, and start incorporating resources right away. The straightforward visual interface simplifies the process of developing playbooks, adding users, and streamlining communication. Start your playbook with your organization’s most effective strategies by focusing on a specific role, workflow, process, or distinctive curriculum. Plus, as your team evolves, easily update and expand your playbooks to reflect new insights and innovations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now
Autotask PSA
Axis LMS
BambooHR
Bloomfire
ConnectWise PSA
Dropbox
Microsoft Excel
Microsoft SharePoint
Redtail CRM
Salesforce
Statuspage
Zapier
Zendesk

Integrations

ADP Workforce Now
Autotask PSA
Axis LMS
BambooHR
Bloomfire
ConnectWise PSA
Dropbox
Microsoft Excel
Microsoft SharePoint
Redtail CRM
Salesforce
Statuspage
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$249 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FixFinder

Website

fixfinder.com

Vendor Details

Company Name

PlaybookBuilder

Founded

2009

Country

United States

Website

teamplaybookbuilder.com

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

Learning Experience Platforms

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Alternatives

Alternatives

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