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Description
Five Star Hotel Software Corporation specializes in the development, sale, installation, training, and support of its distinctive suite of fully integrated software solutions tailored for hotels and resorts. Since our inception in 1994, we have maintained an unwavering commitment to addressing our clients' needs and incorporating their feedback, resulting in hotel software that is user-friendly, highly reliable, and remarkably cost-efficient due to its minimal support requirements. Over the past five years, we have maintained an impressive average of less than 0.3 after-hours support calls per hotel annually, showcasing our dedication to reliability and user satisfaction. We also guarantee a swift 20-minute response time for all support inquiries, further emphasizing our commitment to excellent service. Five Star Hotel Software Corp provides two main software suites: Full Five Star and Five Star Lite. The Full Five Star program is ideal for establishments with over 44 rooms, as well as for those smaller properties with fewer than 44 rooms that offer exceptional services, such as resorts or specialty inns. Both software suites seamlessly integrate with a range of additional modules offered by Five Star, ensuring comprehensive solutions for all hotel management needs. This holistic approach not only enhances operational efficiency but also allows our clients to focus more on delivering exceptional guest experiences.
Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1495
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Five Star Hotel Software
Founded
1994
Country
Canada
Website
www.fivestarhotelsystems.com
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
