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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Secure Traffic Manager is a smart platform designed to oversee network traffic and application performance in real-time, ensuring that service quality remains high. It delivers extensive visibility into network activity, enabling proactive management of customer connections by monitoring their health. With its unique "distress score," you can pinpoint users experiencing subpar service and resolve problems before they worsen. Additionally, it provides valuable insights into bandwidth usage across different applications, helping to identify distressed applications and uncover the causes of their performance issues. STM allows for sophisticated, real-time control over network traffic, targeting various levels such as applications, users, and network segments. By correlating data, you can ascertain whether issues are related to a specific customer, an application, or a network segment, while also accessing both real-time and historical data for each customer to anticipate and mitigate potential challenges effectively. This comprehensive approach not only enhances user experience but also optimizes overall network efficiency.

Description

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Integrations

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FirstWave

Founded

2001

Country

Australia

Website

firstwave.com/products/secure-traffic-manager/

Vendor Details

Company Name

Touchstream

Country

Australia

Website

www.touchstream.media/our-solution

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

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