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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Fidelity Fulfilment offers a returns management software and service designed to transform product returns into a competitive edge instead of a logistical hassle by fusing an advanced technology platform with hands-on returns processing. Their unique Unify system provides real-time tracking and validation of returns, ensuring that both brands and customers have complete visibility, which helps safeguard revenue, and it seamlessly integrates through EDI and API with prominent ecommerce platforms such as Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. The system facilitates a comprehensive returns process where customers return items, each return is validated and tracked, quality control teams evaluate the items based on specific brand standards, and returned products can be refurbished, repaired, recycled, repackaged, or restocked according to tailored guidelines. Additionally, Unify features customizable workflows, real-time inventory management, and performance tracking all accessible through a web-based interface, along with adaptable rules to meet evolving business requirements. This innovative approach not only streamlines the returns process but also enhances customer satisfaction by providing clear communication and efficient service.

Description

Shipway - Shipping Automation software allows Ecommerce Brands automate. It takes care of all aspects of order processing, fulfillment, returns & exchange, customer communication, and NDR management. It also allows you to create and print bulk shipping labels in one click. Shipway also offers a Branded Order Tracking Page, which allows you to promote and up-sell other products to your customers. This allows you to sell more and improves the overall shopping experience for your customers online. The app allows you to manage all aspects of your return orders. It includes a DIY page with all the questions, an automated status update for customers regarding their return order status, instant refunds and seamless exchange with variants.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
WooCommerce
Amazon
BigCommerce
Browntape
CS-Cart Free
Convertway by Unicommerce
Increff Omni WMS
Magento
O2VEND
Quickwork
ShipEak
Shiprocket
TikTok Shop
Unicommerce
Vin WMS
Wix
Zoho CRM
eBay

Integrations

Shopify
WooCommerce
Amazon
BigCommerce
Browntape
CS-Cart Free
Convertway by Unicommerce
Increff Omni WMS
Magento
O2VEND
Quickwork
ShipEak
Shiprocket
TikTok Shop
Unicommerce
Vin WMS
Wix
Zoho CRM
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fidelity Fulfilment

Founded

2010

Country

United Kingdom

Website

fidelityfulfilment.com/en/ecommerce-returns

Vendor Details

Company Name

Shipway by Unicommerce

Founded

2015

Country

India

Website

shipway.com

Product Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Alternatives

Shipway Reviews

Shipway

Shipway by Unicommerce

Alternatives

Return Prime Reviews

Return Prime

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