Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Get customer feedback and let them spread the word on the internet. You can instantly ask your Net Promoter Score®, promoters, to share their positive experiences online with Feedback Link. Feedback Link allows businesses to measure customer experience and get their happy customers to become online advocates on platforms such as Trustpilot, Yelp and Facebook.

Description

This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Foursquare
Freshdesk
G2
Google Business Profile
Google Shopping
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Tripadvisor
Trustpilot
X (Twitter)
Yelp
Zendesk

Integrations

Facebook
Foursquare
Freshdesk
G2
Google Business Profile
Google Shopping
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Tripadvisor
Trustpilot
X (Twitter)
Yelp
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feedback Link

Website

www.feedback.link

Vendor Details

Company Name

GrowthScore

Founded

2013

Country

United State

Website

growthscore.io

Product Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

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Famepilot

Famepilot Internet
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Vantage Pulse

Vantage Circle
Surveyed Reviews

Surveyed

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