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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.

Description

Leverage the Infor User Adoption Platform (UAP) to develop and oversee distinctive learning materials. By capturing keystrokes, it allows for the swift creation of tailored content that accurately demonstrates how to follow your organization's specific business processes and procedures. Content authors can efficiently generate and disseminate various materials such as procedural documents, eLearning modules, and simulations. Moreover, every piece of content created can be integrated as context-sensitive assistance through Ming.le Smart Help within your Infor applications. The Infor UAP equips both present and future employees with the essential knowledge to proficiently use their applications, thereby enhancing your organization's return on investment in technology. Empower your subject matter experts to effortlessly create content by simply recording a workflow within your business applications. Additionally, a single UAP source file can be translated into multiple languages and formats, encompassing simulations, business process documentation, test scripts, and online help via Ming.le Smart Help, making it a versatile tool for diverse learning needs. This comprehensive approach ensures that your organization stays competitive and informed.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Segment
Slack
Vidyard
Vimeo
YouTube
Zapier
Zendesk

Integrations

Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Segment
Slack
Vidyard
Vimeo
YouTube
Zapier
Zendesk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FAQPRIME

Website

www.faqprime.com

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/user-adoption-platform

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Alternatives

Alternatives

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