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features
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support

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Description

The relay restrictions have been entirely reimagined to feature a more user-friendly interface that allows for enhanced control over relay security measures. Additionally, EIMS introduces its own Domain Name Resolver (DNR), designed to address issues present in the Open Transport DNR and to improve performance compared to the OS X DNR, although it currently lacks support for non-recursive DNS configurations. Furthermore, a new SMTP Submit port has been added, operating on TCP port 587 by default, mirroring the functionality of the standard SMTP port; this is particularly beneficial for clients whose ISPs restrict access to port 25. An option to set a maximum number of recipients per message has been incorporated, and the previously mandatory Expand SMTP Addresses feature can now be disabled, a change from EIMS versions 3.1 and earlier where it was always enabled. In addition, the SMTP server on both ports 25 and 587 is now equipped to log Telnet connections and recognize activities resembling port scans, enhancing security monitoring capabilities. Overall, these updates aim to provide users with greater flexibility and security when managing their email services.

Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Salesforce
Salesforce Agentforce Service
TRANSEND
WorkMarket

Integrations

Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Salesforce
Salesforce Agentforce Service
TRANSEND
WorkMarket

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eudora Internet Mail Server

Website

www.eudora.co.nz/

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Product Features

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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