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Description
Our Virtual Shopping Assistant, powered by artificial intelligence, effectively pinpoints and transforms sales opportunities within customer chat platforms, simultaneously lowering customer service expenses. It boasts the capability to convert 20% of online interactions into sales without affecting customer support operations. Envolve functions as a performance marketing channel that enhances both on-site conversion rates and average order values, while also cutting down on re-marketing expenditures. The chat A.I. meticulously analyzes customer inquiries to discern their intent, ensuring that requests requiring human intervention are directed to your support team. Meanwhile, inquiries related to sales are seamlessly guided through an automated sales funnel that aligns customers with relevant products from your website and product inventory. All product details showcased by Envolve are sourced directly from your product feed, granting retailers complete authority over the content presented. This innovative approach not only boosts sales but also optimizes the overall customer experience.
Description
OxyCRM is an AI-driven customer relationship management platform tailored for businesses in the UK that seek enhanced lead management, customer interaction, and predictive sales analytics. This system facilitates lead acquisition from various sources, including website inquiries, landing pages, live chat, social media, referrals, events, and emails, consolidating them into a single, unified platform. Leveraging generative AI technology, it provides capabilities such as advanced lead scoring that takes into account engagement levels, demographic information, and customer intent; automated follow-ups and reminders; and targeted email drip campaigns to effectively nurture leads while generating dynamic sales forecasts. Sales teams are empowered to personalize their workflows, allocate leads based on region, product category, or team, and collaborate by sharing notes and documents in real time while overseeing tasks like calls, emails, and meetings through a structured timeline for each lead. Users can also benefit from interactive dashboards that enable them to monitor pipeline values, conversion rates, team productivity, and return on investment by lead source, ensuring that they have a comprehensive view of their sales strategy and performance. With these features, OxyCRM positions itself as an invaluable tool for businesses looking to optimize their customer relationship management processes.
API Access
Has API
API Access
Has API
Integrations
TUNE
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Envolve Tech
Founded
2013
Country
Gales
Website
envolvetech.com
Vendor Details
Company Name
OxyCloud
Founded
2025
Country
United Kingdom
Website
oxycloud.co.uk/OxyCRM.html
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
