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Description
With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.
Description
Social&Loyal is an interactive loyalty platform designed to engage and activate a brand's audience across various channels. By facilitating the movement of traffic between product packaging, websites, social media, and marketing initiatives, you can effectively expand your customer base. Foster a sense of community and loyalty through enticing promotions, activities, rewards, levels, gamified experiences, and tailored communications. Additionally, collect vital customer data and transform it into actionable insights that can enhance your marketing strategies both within our platform and beyond. Users can connect with your personalized Loyalty Club, take part in enjoyable activities, and earn rewards, making the experience straightforward and enjoyable! Our software is packed with features that allow you to launch campaigns in a matter of minutes, boost referrals and social sharing, all while gaining valuable insights into user behavior to refine your approach further. This seamless integration of engagement and data analysis ensures that you stay ahead in today’s competitive market.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Analytics
Hotjar
Intercom
Salesforce
Shopify
WooCommerce
Integrations
Facebook
Google Analytics
Hotjar
Intercom
Salesforce
Shopify
WooCommerce
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ekoma
Country
United States
Website
ekoma.io
Vendor Details
Company Name
Social&Loyal
Founded
2011
Country
Spain
Website
www.socialandloyal.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management