Average Ratings 2 Ratings

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ease
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support

Average Ratings 0 Ratings

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ease
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design
support

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Description

Easy Redmine is an adaptive project and work management suite, designed for modern technology teams handling complex projects. It combines Hybrid Project Management, IT Service Management, and Source Code Management into a single platform. Trusted by over 1,000 clients across 80 countries, Easy Redmine offers an on-premises solution for organisations requiring maximum data control and security, alongside flexible tools to streamline workflows and boost team productivity.

Description

Machine learning-based ITSM software that meets all your IT service management and service desk needs. You can increase employee productivity and IT productivity by creating services and fulfilling them. Also, you can resolve issues faster using embedded machine learning and automated. Reduce customizations, reduce the amount of resources needed to update and manage your service desk - on-prem or in cloud - and drive down TCO. Employee satisfaction is key to allowing them to return to work quickly and easily. Automated services that deliver measurable and rapid results for users and improve business processes. You can keep track of assets throughout their entire lifecycle for no additional cost. SMAX's modern user interface will allow you to optimize your IT investments and ensure compliance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acquia Campaign Studio
AlertOps
GitHub
Jira Align
Joomla!
MS Outlook Email Extractor
Redmine
Zapier

Integrations

Acquia Campaign Studio
AlertOps
GitHub
Jira Align
Joomla!
MS Outlook Email Extractor
Redmine
Zapier

Pricing Details

$5.90 month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Easy Redmine

Founded

2005

Country

United Kingdom

Website

www.easyredmine.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/service-management-automation-x

Product Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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