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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

E-Services is a platform for automated service offerings that allows customers to book various services, while service providers can accept and complete these requests according to their own preferences, all overseen through an administrative panel. Businesses that provide either single or multiple services can utilize this platform to efficiently manage their operations through dedicated applications and panels. Administrators have access to user-friendly dashboards that allow them to analyze key performance metrics and statistics related to the business. The platform is equipped with various modules featuring distinctive functionalities that simplify the experience for customers, service providers, and business administrators alike. Notable features that attract customers include a well-organized service menu, a streamlined sign-up process, and the ability to track services in real time. These attributes collectively contribute to the platform's exceptional appeal and help it to differentiate itself in a competitive marketplace. Ultimately, the comprehensive nature of E-Services ensures that all parties involved benefit from a seamless and efficient experience.

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Jira Service Management
Jira Work Management
ServiceNow

Integrations

Jira
Jira Service Management
Jira Work Management
ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$7800 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Elluminati

Founded

2012

Country

United States

Website

www.elluminatiinc.com/e-services/

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Product Features

Handyman

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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