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Description
Streamline and enhance your marine service operations with our comprehensive, cloud-based solution tailored to the needs of marine professionals. Our platform enables you to quickly generate estimates on-site or online, making customer service seamless. Effortlessly manage work order deposits and accept a variety of payment methods, whether in person or contactless. Features include automated reminders for invoices and updates for change orders, ensuring that customer billing is handled efficiently. This all-in-one solution provides real-time dashboards and reporting, allowing you to monitor key metrics such as revenue, profitability, and technician performance. Simplified processes for estimate creation and customer approval make your workflow smoother, while you can easily accept payments directly from vessels in multiple forms. Stay connected with your clients through email and SMS for appointment confirmations, reminders, and job updates. Our mission is to empower and educate both current and aspiring marine professionals, providing the tools they need to succeed in a competitive industry. With our innovative solution, you can focus more on delivering exceptional service and less on administrative tasks.
Description
The ShipServ platform serves as an all-encompassing e-procurement and trading solution for the marine sector, effectively connecting buyers and suppliers within a secure and specialized online marketplace designed specifically for maritime operations. It allows vessel operators, ship managers, and marine suppliers to efficiently search for essential parts and services by utilizing standard marine codes from the International Marine Purchasing Association (IMPA) catalogue, while also facilitating the issuance of RFQs, receiving quotations, placing orders, and managing transactions all within a unified platform. Users can source a variety of categories, including provisions, safety equipment, pumps, valves, engine spares, mooring ropes, and additional technical supplies. The platform not only helps suppliers enhance their visibility and connect with new buyers on a global scale, but it also emphasizes the importance of simplicity, security, and sustainability in trade processes. By optimizing workflows, it fosters improved transparency in the relationships between suppliers and buyers, thereby enabling procurement strategies that align with the goals of the blue economy. As a result, the platform stands out as a vital tool for those operating within the maritime industry, facilitating seamless transactions and interactions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$149 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DockWorks
Country
United States
Website
www.dockworks.co/home
Vendor Details
Company Name
ShipServ
Founded
1999
Country
United Kingdom
Website
www.shipserv.com
Product Features
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
