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Description
Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.
Description
Efeedor is an innovative software designed for healthcare experience management that empowers hospitals to enhance patient satisfaction, upgrade care standards, and achieve operational efficiency. The platform offers a range of tools that enable the collection and analysis of patient feedback, along with a concierge system for handling patient requests and complaints, digital incident reporting, and quality indicator tracking. Additionally, Efeedor features capabilities for optimizing quality audits, overseeing internal service requests, and managing assets effectively. This all-encompassing suite not only aids hospitals in showcasing their dedication to patient-centered care but also assists them in complying with accreditation requirements such as NABH and JCI. Efeedor is committed to providing intuitive and cost-effective solutions, which help healthcare institutions make informed choices, enhance staff productivity, and elevate patient experiences significantly. Ultimately, Efeedor seeks to transform healthcare delivery by fostering an environment that prioritizes both patient and operational needs.
API Access
Has API
API Access
Has API
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Integrations
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Pricing Details
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Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DifferentKind
Country
United States
Website
www.differentkind.com
Vendor Details
Company Name
Efeedor
Founded
2018
Country
India
Website
www.efeedor.com
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
