Average Ratings 4 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Description

Create, assess, and enhance AI agents that provide dependable results by merging the rapidity of automation with the excellence of human input. You can construct your AI agents using straightforward prompts and logic, eliminating the need for coding, or opt for our API if that suits you better. Monitor, supervise, and analyze your agents effortlessly with real-time access to metrics and trends. Utilize the insights gained from your evaluations to elevate your models continually. Guide your agents to achieve optimal outcomes by setting up primary and secondary agents for your tasks with simple prompts and logic. Specify the instances when agents need human intervention to maintain high standards. Collect feedback to refine their performance for ongoing enhancement, and explore various strategies to obtain the best outcomes. A comprehensive dashboard provides you with immediate access to performance analytics, ensuring effective management. Discover adaptable solutions that facilitate seamless integration of AI management and human oversight, as our system perpetually optimizes agents based on human feedback to uphold superior quality. This ongoing improvement process fosters a dynamic environment where AI capabilities evolve in response to user needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AutoResponder
Avaya Aura
BotCore
Charles
Cisco Webex
Cognigy.AI
Gemini Enterprise Agent Platform
Kore.ai
LINE
MiContact Center Business
Neo Enterprise Assistant Platform
Pipedream
Quickwork
Slaask
Tiledesk
UneeQ
WPBot
Yodel.io
maaiiconnect
voximplant

Integrations

AutoResponder
Avaya Aura
BotCore
Charles
Cisco Webex
Cognigy.AI
Gemini Enterprise Agent Platform
Kore.ai
LINE
MiContact Center Business
Neo Enterprise Assistant Platform
Pipedream
Quickwork
Slaask
Tiledesk
UneeQ
WPBot
Yodel.io
maaiiconnect
voximplant

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Vendor Details

Company Name

Foundry

Country

United States

Website

www.thefoundryai.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

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