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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DataVantage provides a wide range of data management solutions that focus on the protection and governance of sensitive information in both mainframe and distributed settings. Among its key products are DataVantage for IMS, Db2, and VSAM, which incorporate sophisticated features for data masking, editing, and extraction, ensuring the safeguarding of Personally Identifiable Information (PII) during non-production activities. Furthermore, DataVantage DME (Data Masking Express) enables economical, real-time data masking for Db2, IMS, and VSAM environments, facilitating compliance without hindering existing operations. For distributed infrastructures, DataVantage Global offers comprehensive data masking, obfuscation, and de-identification processes, promoting both compliance and operational effectiveness across various platforms. Moreover, DataVantage Adviser streamlines the management of COBOL files following mainframe rehosting or application modernization, thereby improving data accessibility and editing capabilities. This holistic approach to data management not only enhances security measures but also supports organizations in their quest for regulatory compliance and operational integrity.

Description

Vantage Point, Pipkins' top enterprise workforce management product (EWM), features comprehensive scheduling, forecasting and planning functionality for enterprise-wide, multi-site, contact centre workforce management (WFM), and performance management. Pipkins understands that every contact is important to us. Vantage Point handles all contact that comes into organizations. This includes calls, chats, text messages, e-mails, and back office work items. Pipkins uses our state-of the-art algorithms, which were developed by Dr. James Pipkins. Vantage Point is the most accurate forecasting software on the market. This allows companies to solve complex operational problems in today's multi-faceted, multi-channel workforce management environment. Vantage Point provides organizations with a proven WFM solution that can automate processes and reduce costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
IBM Db2
Insight
Kaleris
Kyndryl Data Center Services
NTT Global Data Centers
Paylocity
RingCentral RingCX
Salesforce
Zendesk

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
IBM Db2
Insight
Kaleris
Kyndryl Data Center Services
NTT Global Data Centers
Paylocity
RingCentral RingCX
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DataVantage

Founded

1986

Country

United States

Website

datavantage.com

Vendor Details

Company Name

Pipkins

Founded

1983

Country

United States

Website

www.pipkins.com

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Alternatives