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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather a substantial number of your customers to become part of your advocate community. Powered by Crowdly, yet fully customizable and white-labeled to align with your brand, your advocate Hub serves as a central digital platform where customers can interact with your brand. Our quick-to-launch, white-labeled Missions have been proven to effectively enhance loyalty and engagement among your supporters. Accessible through your Hub and shared via Crowdly's direct-to-fan channels, these Missions are designed to encourage your fans to share their experiences and stories, which in turn generates new sales and increases brand awareness. With our advanced segmentation features, you can monitor individual interactions over time and easily direct tailored missions to the appropriate users when it matters most. Additionally, our innovative FosterTrack™ capability leverages AI and event-based triggers to establish automated sequences that maintain ongoing engagement with your initiatives. This ensures that your community remains active and invested in your brand, fostering a lasting connection.

Description

Leverage customer reference management software to enhance relationships and accelerate deal closures. Whether you need a tool to cultivate and manage your references or to actively engage existing customer champions, RO Innovation is dedicated to supporting your efforts. By involving your customer advocates, you can expedite the sales process and eliminate the chaos of numerous emails to account managers, transitioning to a streamlined and efficient reference system. Are you still relying on spreadsheets to track references and lacking visibility into which advocates are ideal for webinars or events? It's time to elevate your approach. Our platform includes a nomination portal that empowers customer-facing teams to propose their best customer candidates. With gamification features designed to motivate customer participation through rewards and incentives, our workflows eliminate manual tracking and updates, while the system intelligently identifies your top customer advocates for every initiative, ensuring you always have the best resources at your fingertips. By integrating these innovative tools, you not only enhance productivity but also foster stronger connections with your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gainsight
Microsoft Dynamics 365
Salesforce

Integrations

Gainsight
Microsoft Dynamics 365
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crowdly

Founded

2012

Country

United States

Website

crowdly.com

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/roinnovation/

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Product Features

Customer Reference Management

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

Alternatives

Alternatives

ReferenceEdge Reviews

ReferenceEdge

Point of Reference
Orca Reviews

Orca

Orca by Cortez Labs