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Description
Gather a substantial number of your customers to become part of your advocate community. Powered by Crowdly, yet fully customizable and white-labeled to align with your brand, your advocate Hub serves as a central digital platform where customers can interact with your brand. Our quick-to-launch, white-labeled Missions have been proven to effectively enhance loyalty and engagement among your supporters. Accessible through your Hub and shared via Crowdly's direct-to-fan channels, these Missions are designed to encourage your fans to share their experiences and stories, which in turn generates new sales and increases brand awareness. With our advanced segmentation features, you can monitor individual interactions over time and easily direct tailored missions to the appropriate users when it matters most. Additionally, our innovative FosterTrack™ capability leverages AI and event-based triggers to establish automated sequences that maintain ongoing engagement with your initiatives. This ensures that your community remains active and invested in your brand, fostering a lasting connection.
Description
Leverage customer reference management software to enhance relationships and accelerate deal closures. Whether you need a tool to cultivate and manage your references or to actively engage existing customer champions, RO Innovation is dedicated to supporting your efforts. By involving your customer advocates, you can expedite the sales process and eliminate the chaos of numerous emails to account managers, transitioning to a streamlined and efficient reference system. Are you still relying on spreadsheets to track references and lacking visibility into which advocates are ideal for webinars or events? It's time to elevate your approach. Our platform includes a nomination portal that empowers customer-facing teams to propose their best customer candidates. With gamification features designed to motivate customer participation through rewards and incentives, our workflows eliminate manual tracking and updates, while the system intelligently identifies your top customer advocates for every initiative, ensuring you always have the best resources at your fingertips. By integrating these innovative tools, you not only enhance productivity but also foster stronger connections with your customers.
API Access
Has API
API Access
Has API
Integrations
Gainsight
Microsoft Dynamics 365
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crowdly
Founded
2012
Country
United States
Website
crowdly.com
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
uplandsoftware.com/roinnovation/
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management
Product Features
Customer Reference Management
Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
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