Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Person Centred Software offers an all-in-one Connected Care Platform built specifically for the social care sector. It combines essential care management tools into a single cloud-based system to simplify operations and improve quality of care. Instead of juggling multiple software products, care providers can access integrated solutions through one device. The platform supports care planning, medication administration, staffing decisions, wellbeing, learning, and resident engagement. Each solution is designed to address a specific aspect of care while working seamlessly together. This connected approach helps reduce administrative burden for care staff. It also improves compliance, efficiency, and visibility across care settings. Person Centred Software supports providers of all sizes, from single homes to large care groups. The platform is scalable and cost-effective, eliminating the need for separate systems. Overall, it enables care organisations to focus more on people and less on paperwork.
Description
Our cloud-based contact center platform seamlessly integrates with your current setup, offering sophisticated features designed to elevate the customer experience. Regardless of whether your operations focus on inbound, outbound, or a combination of both, our hosted solution equips your team with the essential tools to efficiently manage your contact center. An added advantage is that it eliminates the need for any infrastructure modifications or upgrades. The NuVoxx Cloud Contact Centre is compatible with your existing computers and telephones. Designed for organizations aiming to boost their contact center functionality, the NuVoxx Cloud Contact Centre (NC3) provides a comprehensive solution for both inbound and outbound communications, all while alleviating the burden of infrastructure deployment, management, and maintenance. This allows you to concentrate on delivering exceptional service to your customers.
API Access
Has API
API Access
Has API
Integrations
Barawave
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Person Centred Software
Founded
2013
Country
United Kingdom
Website
personcentredsoftware.com
Vendor Details
Company Name
NuVoxx
Country
Canada
Website
www.nc3.ca
Product Features
Home Health Care
Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics