Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Canals is an innovative operating platform powered by artificial intelligence, specifically tailored for wholesale distributors, aiming to streamline the most labor-intensive processes in sales, customer service, accounting, and purchasing. This platform adeptly converts unstructured customer inquiries—such as those found in emails, PDFs, spreadsheets, handwritten notes, or voicemails—into organized quotes or sales orders that can be swiftly reviewed and submitted directly into ERP systems. By leveraging sophisticated AI technology, it accurately interprets customer intent, aligns requested items with product catalogs, and autonomously creates complete and precise orders, thereby eliminating the need for tedious manual data entry and product searching. Covering the entire spectrum of revenue and operational cycles, Canals empowers teams to react more quickly to customer requests, enhance quote turnaround rates, and boost win percentages while simultaneously minimizing errors and returns. Moreover, the platform continually adapts by learning from user interactions, customer preferences, and historical trends, ensuring that it evolves to meet the changing needs of its users. Ultimately, Canals not only simplifies workflows but also enhances the overall efficiency of wholesale distribution operations.
Description
Exceptional customer service tools encompass a variety of elements such as activities, communications, statuses, and sales history. Utilizing shared calendars ensures that your team remains aligned on related transactions, task management, and activity logs. The platform features a leading webstore that offers secure processing for credit card and on-account payments. You can easily review and request project quotes, employ a Product Information Management (PIM) system to oversee rich product content, and create a cohesive shopping journey for customers. Access essential sales tools through your smartphone or tablet with touch-screen capabilities, enabling you to retrieve ERP data from virtually anywhere at any time. You can modify orders and quotes, add new customers or products, check on open or settled receivables, and accept invoice payments online. Inform ERP acts as a comprehensive solution tailored for wholesale distributors, providing superior tools designed to enhance forecasting and precision. With the industry's fastest POS system, your sales counter can operate with increased efficiency. Furthermore, you gain full control and visibility over your warehouse operations, allowing for streamlined management and improved productivity. The integration of these tools not only boosts operational efficiency but also elevates the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
Acumatica Cloud ERP
Bizowie ERP
Conexiom
Epicor Eclipse
Epicor Prophet 21
Front
Infor CloudSuite Distribution
Infor Distribution SX.e
Infor M3
Kore
Integrations
Acumatica Cloud ERP
Bizowie ERP
Conexiom
Epicor Eclipse
Epicor Prophet 21
Front
Infor CloudSuite Distribution
Infor Distribution SX.e
Infor M3
Kore
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Canals
Country
United States
Website
www.canals.ai/
Vendor Details
Company Name
Advantive
Founded
2022
Country
United States
Website
www.advantive.com/brands/ddi-system/
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Manufacturing
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management