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Description

Elevate your digital marketing analytics like never before. Are you tired of the tedious task of pulling together data from various advertising platforms? We've got the solution for you. Designed by marketing professionals who sought an improved alternative to current offerings, our tool eliminates the hassle of managing intricate queries in spreadsheets. With our real-time synchronization, your reports are perpetually current. Consolidate your data within Calypsus and seamlessly export it to your preferred applications. Our team of genuine digital marketing specialists is here to address all your inquiries. Effortlessly integrate your favorite online advertising platforms, including Facebook, Instagram, YouTube, Google Ads, Google Analytics, and LinkedIn, with just a single click. Combine platform-specific advertising metrics, such as expenditure data, with any metric from Google Analytics to achieve the comprehensive closed-loop reporting you've always dreamed of. You can categorize your data across various channels by dimensions such as country, customer segment, marketing campaign, or profit margin. We will present this information through detailed reports and visualizations, making it easier for you to understand and act on your marketing performance. Experience the power of streamlined data analysis and take your marketing strategies to new heights.

Description

Zendesk Explore offers businesses the analytics necessary to assess and enhance the overall customer experience effectively. Leveraging data is essential for crafting the optimal customer journey, and with Zendesk Explore, businesses can easily access crucial customer insights that foster a deeper comprehension of both their customers and operations. Customer support can take place across various platforms, such as email, chat, phone, and social media, making it essential to utilize an analytics tool that can adapt to these diverse environments. Explore seamlessly aggregates data from all channels, allowing you to monitor customer interactions with your brand while maintaining coherence in the analysis. The platform features built-in best practice dashboards and analyses, equipping teams of all sizes with the essential metrics needed to pursue their goals effectively. You can evaluate team performance, assess operational metrics, or gain insights into customer experiences, ensuring that no aspect is overlooked. Regardless of the specific needs, Explore provides a dedicated dashboard to fulfill them efficiently, empowering organizations to stay ahead in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alhena
Campaign Monitor
Facebook
Google Ads
Google Analytics
Instagram
Konnectify
LinkedIn
Mailchimp
Microsoft Excel
Slack
Sunshine Conversations
YouTube
Zapier
Zendesk Chat
Zendesk Connect
Zendesk Gather
Zendesk Guide
Zendesk Sell
Zendesk Sunshine

Integrations

Alhena
Campaign Monitor
Facebook
Google Ads
Google Analytics
Instagram
Konnectify
LinkedIn
Mailchimp
Microsoft Excel
Slack
Sunshine Conversations
YouTube
Zapier
Zendesk Chat
Zendesk Connect
Zendesk Gather
Zendesk Guide
Zendesk Sell
Zendesk Sunshine

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

$9 per agent per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Calypsus

Founded

2019

Country

Belgium

Website

calypsus.io

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/explore/

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Alternatives

Alternatives

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