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Description
Call tracking software is essential for identifying which advertising channels yield the best results for your business. Is it the vibrant billboard on Main Street, the radio ad during peak traffic hours, or the pay-per-click ads on Google that attract the most interest? By utilizing call tracking, you can swiftly uncover which marketing efforts generate the highest volume of calls. With this valuable insight, you can allocate your marketing resources more strategically. Caller Insight’s call tracking software comes with a user-friendly web-based interface, enabling you to access reports from any device with internet connectivity. You can analyze and compare different campaigns, experiment with new advertising strategies, listen to recorded calls, and much more, all through the Caller Insight platform. It also allows you to assess the performance of various teams by providing unique toll-free and local numbers for tracking. You can review sales and customer support interactions by utilizing call recordings and real-time analytics, ensuring that your approach to customer engagement is as effective as possible. This comprehensive tracking capability empowers businesses to make data-driven choices for their marketing endeavors.
Description
Imagine answering a call from your desk or mobile phone, and asking the caller about their inquiry. Then, you can see exactly what advertising drove the call. You can monitor calls from other sources such as email, automated advertising, social media, TV radio, and press. This allows you to track what digital advertising works well. Jet can track calls using both traditional inbound numbers like 13 and 1800 numbers, as well as Local numbers and Australian Mobile numbers. Jet found that the most calls are generated by businesses in finance, auto, insurance, and education. Call tracking is best suited for businesses that have customers who do extensive research online before calling and order complex products. Although Call Tracking reporting is available to almost all businesses, some types of businesses are more likely to take advantage of it.
API Access
Has API
API Access
Has API
Integrations
Google Data Studio
Upaknee
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caller Insight
Country
United States
Website
callerinsight.com
Vendor Details
Company Name
Jet Interactive
Founded
2006
Country
Australia
Website
www.jetinteractive.com.au/reporting/call-tracking/
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics