Average Ratings 0 Ratings
Average Ratings 36 Ratings
Description
CALLBROKER Report View is a server-based application that empowers communications administrators or managers to evaluate and understand their organization's call flow. Tailored to enhance the experience of Cisco Unified Communications users, this reporting tool imposes no restrictions on the number of IP phones or calls, ensuring that communications managers have critical resources to swiftly analyze and effectively make decisions regarding organizational communications. With a web-based interface, CALLBROKER Report View enables detailed oversight of both internal and external call traffic. Specifically designed for call centers, it delivers insights into agent performance and queue statistics, along with a comprehensive array of data that fulfills the needs of any customer relationship management system, including metrics on answered calls, abandoned calls, talk durations, waiting times, and average wait durations. Furthermore, it integrates seamlessly with Cisco CUCM through AXL or LDAP and provides features such as email alerts and the capability to export reports in PDF and Excel formats, thereby facilitating enhanced operational efficiency and decision-making processes. The versatility and depth of analysis provided by CALLBROKER Report View make it an invaluable asset for organizations looking to optimize their communication strategies.
Description
NetFlow Analyzer provides real-time visibility to network bandwidth performance and leverages flow technologies. NetFlow Analyzer provides a comprehensive view of your network bandwidth usage and traffic patterns. It has been used to optimize thousands of networks worldwide. NetFlow Analyzer provides a single solution that analyzes, reports, and collects data about your network's bandwidth usage. NetFlow Analyzer can help you optimize bandwidth usage across more than a million interfaces worldwide. It also provides network forensics, network traffic analysis, and network forensics. To gain control over the most used applications, you can reconfigure policies using traffic shaping via ACLs and class-based policies. NetFlow Analyzer uses Cisco NBAR technology to provide deep visibility into Layer 7 traffic. It can also identify applications that use dynamic port numbers, or hide behind known ports.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Cisco Unified Communications Manager
Elastic Observability
LDAP
ManageEngine OpManager
Microsoft Excel
NXLog
Netdata
Observo AI
VMware ESXi
Integrations
Adobe Acrobat
Cisco Unified Communications Manager
Elastic Observability
LDAP
ManageEngine OpManager
Microsoft Excel
NXLog
Netdata
Observo AI
VMware ESXi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$245
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DAFQUEST
Founded
2012
Country
Spain
Website
www.dafquest.com/callbroker_report_view.html
Vendor Details
Company Name
ManageEngine
Country
India
Website
www.manageengine.com/latam/netflow/
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Network Security
Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning
Network Traffic Analysis (NTA)
Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption