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Average Ratings 36 Ratings

Total
ease
features
design
support

Description

CALLBROKER Report View is a server-based application that empowers communications administrators or managers to evaluate and understand their organization's call flow. Tailored to enhance the experience of Cisco Unified Communications users, this reporting tool imposes no restrictions on the number of IP phones or calls, ensuring that communications managers have critical resources to swiftly analyze and effectively make decisions regarding organizational communications. With a web-based interface, CALLBROKER Report View enables detailed oversight of both internal and external call traffic. Specifically designed for call centers, it delivers insights into agent performance and queue statistics, along with a comprehensive array of data that fulfills the needs of any customer relationship management system, including metrics on answered calls, abandoned calls, talk durations, waiting times, and average wait durations. Furthermore, it integrates seamlessly with Cisco CUCM through AXL or LDAP and provides features such as email alerts and the capability to export reports in PDF and Excel formats, thereby facilitating enhanced operational efficiency and decision-making processes. The versatility and depth of analysis provided by CALLBROKER Report View make it an invaluable asset for organizations looking to optimize their communication strategies.

Description

NetFlow Analyzer provides real-time visibility to network bandwidth performance and leverages flow technologies. NetFlow Analyzer provides a comprehensive view of your network bandwidth usage and traffic patterns. It has been used to optimize thousands of networks worldwide. NetFlow Analyzer provides a single solution that analyzes, reports, and collects data about your network's bandwidth usage. NetFlow Analyzer can help you optimize bandwidth usage across more than a million interfaces worldwide. It also provides network forensics, network traffic analysis, and network forensics. To gain control over the most used applications, you can reconfigure policies using traffic shaping via ACLs and class-based policies. NetFlow Analyzer uses Cisco NBAR technology to provide deep visibility into Layer 7 traffic. It can also identify applications that use dynamic port numbers, or hide behind known ports.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat
Cisco Unified Communications Manager
Elastic Observability
LDAP
ManageEngine OpManager
Microsoft Excel
NXLog
Netdata
Observo AI
VMware ESXi

Integrations

Adobe Acrobat
Cisco Unified Communications Manager
Elastic Observability
LDAP
ManageEngine OpManager
Microsoft Excel
NXLog
Netdata
Observo AI
VMware ESXi

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$245
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DAFQUEST

Founded

2012

Country

Spain

Website

www.dafquest.com/callbroker_report_view.html

Vendor Details

Company Name

ManageEngine

Country

India

Website

www.manageengine.com/latam/netflow/

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Traffic Analysis (NTA)

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

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