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Description
Capture both incoming and outgoing phone calls effortlessly with our innovative recording feature. Convert your recordings into written text effortlessly, making it easy to reference important conversations. The voice recorder function is perfect for jotting down quick notes whenever necessary. Enjoy the convenience of a local number service available in multiple countries. For added protection, you can secure your recordings with a passcode if they contain sensitive information, ensuring that only you can access them. You have the freedom to organize your recordings as you prefer; while the app automatically names each call, you can customize the names and mark favorites for quick retrieval. If you can’t recall which recording holds the information you seek, simply enter a keyword you spoke during the call for an advanced search. Access your recordings and manage calls on the go with compatible Apple Watch and iMessage apps. Plus, with the App Clip and Widget features, you can initiate recordings without needing to open or install the main app. Listen to your recordings seamlessly in the background, allowing you to multitask without interruption. This comprehensive set of features ensures that you have everything you need to manage your calls and notes effectively.
Description
The audio recording system is capable of monitoring and capturing data from various telephony platforms, VoIP systems, and any audio streams that utilize SIP and RTP protocols. This solution can be implemented on your organization's servers, or alternatively, audio traffic can be routed through a VPN tunnel to be recorded on our dedicated servers. The system ensures that recordings persist even during network disruptions, automatically uploading the files once the connection is restored. Multiple monitors can be recorded simultaneously, regardless of their positions or orientations, and during playback, these aspects are utilized to replicate the view as perceived by the agent. Each monitor is saved as a separate file, providing flexibility for playback speed and integration options. Users can create an unlimited number of custom forms, with each form capable of containing multiple categories, and each category can house numerous questions. Additionally, questions and categories can be shared across different forms, which not only promotes consistency in inquiries but also facilitates the ability to report on similar metrics across various datasets. This flexibility makes it easier to tailor the recording and reporting process to meet specific organizational needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
madduck
Founded
2018
Country
Turkey
Website
madduck.co
Vendor Details
Company Name
ZCloud
Founded
2019
Country
United States
Website
zcloud.site
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
