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Average Ratings 0 Ratings
Description
Caliber is a real-time intelligence platfomr that tracks and analyzes stakeholder perceptions across all groups that influence business performance. The platform delivers daily data on trust, reputation, and brand health, supported by AI-driven interpretation and contextual signals. Organizations use Caliber to assess the impact of communications and campaigns, identify emerging risks, benchmark performance, and guide strategy with reliable, continuously updated insight.
Description
Comprehensive Experience Management Platform (XMP) tailored for IT and Experience Level Agreements is transforming how organizations operate. On average, our clients have seen a remarkable boost in productivity by 26%. We assess the satisfaction and efficiency of over 1,000,000 employees across more than 130 nations. Understanding the current experiences of your workforce is essential. The continuous collection of high volumes of Experience Data, when integrated with your Operational Data, holds the key to success. Facilitating real-time sharing of Experience Data with colleagues, partners, vendors, and stakeholders fosters collaboration towards achieving shared objectives. This shift from intuition-based strategies to data-informed decision-making results in a more experience-centric IT department. Transitioning from Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) creates a unified focus on common goals, allowing organizations to achieve desired outcomes and celebrate their successes. Our clients have consistently demonstrated the ability to enhance productivity by this significant margin. Together, we are paving the way for innovation alongside industry leaders.
API Access
Has API
API Access
Has API
Pricing Details
10,000 € annually
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caliber
Founded
2018
Country
Denmark
Website
www.groupcaliber.com
Vendor Details
Company Name
HappySignals
Founded
2014
Country
Finland
Website
www.happysignals.com/leading-experience-management-platform-for-it-happysignals
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis