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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Caliber is a real-time intelligence platfomr that tracks and analyzes stakeholder perceptions across all groups that influence business performance. The platform delivers daily data on trust, reputation, and brand health, supported by AI-driven interpretation and contextual signals. Organizations use Caliber to assess the impact of communications and campaigns, identify emerging risks, benchmark performance, and guide strategy with reliable, continuously updated insight.

Description

Comprehensive Experience Management Platform (XMP) tailored for IT and Experience Level Agreements is transforming how organizations operate. On average, our clients have seen a remarkable boost in productivity by 26%. We assess the satisfaction and efficiency of over 1,000,000 employees across more than 130 nations. Understanding the current experiences of your workforce is essential. The continuous collection of high volumes of Experience Data, when integrated with your Operational Data, holds the key to success. Facilitating real-time sharing of Experience Data with colleagues, partners, vendors, and stakeholders fosters collaboration towards achieving shared objectives. This shift from intuition-based strategies to data-informed decision-making results in a more experience-centric IT department. Transitioning from Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) creates a unified focus on common goals, allowing organizations to achieve desired outcomes and celebrate their successes. Our clients have consistently demonstrated the ability to enhance productivity by this significant margin. Together, we are paving the way for innovation alongside industry leaders.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GLOVIA G2
Interstage
Nova
RepVault
RunMyProcess
ServiceNow

Integrations

GLOVIA G2
Interstage
Nova
RepVault
RunMyProcess
ServiceNow

Pricing Details

10,000 € annually
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Caliber

Founded

2018

Country

Denmark

Website

www.groupcaliber.com

Vendor Details

Company Name

HappySignals

Founded

2014

Country

Finland

Website

www.happysignals.com/leading-experience-management-platform-for-it-happysignals

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives