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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The platform enables the collection of customer feedback while offering various tools that enhance this feedback, ultimately leading to improved customer experiences. Additionally, you have access to an array of resources designed to boost brand reputation and facilitate communication with customers across major social media networks. With advanced integrations and automation, reaching out to customers has never been simpler. Enhanced customer loyalty and retention have a direct positive effect on your return on investment. By deeply analyzing feedback, you can achieve greater operational efficiency and elevate the quality of customer experience delivery. You can capture and assess customer sentiments across all channels at any time, transforming feedback into actionable insights that bolster your financial performance. Equip your teams to convert dissatisfied customers into enthusiastic advocates for your brand. Furthermore, gaining insights into how customers truly perceive your brand is made possible through comprehensive analysis of significant feedback and sentiment from various sources. In this way, you can ensure that both your strategies and responses are tailored to meet customer needs effectively.

Description

Emojics allows you to quickly and easily engage with your users and learn from them. Your users can give you valuable feedback quickly and easily, with fun reactions. You can get more user feedback quickly and easily to help you analyze your data better. You can analyze the feelings of your users in real-time and find out which products or content are most liked by them. - Get more leads and feedback from your users based upon their feelings - Reaction buttons make it easy for users to give and receive feedback. - Analyze users' emotions and determine which products or content are more popular with your audience - Get new data that will improve your content and products, and increase your growth

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stackreaction
WiserNotify
Wufoo
Zapier

Integrations

Stackreaction
WiserNotify
Wufoo
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$14.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CX Index

Country

Ireland

Website

cxindex.com

Vendor Details

Company Name

Emojics

Founded

2017

Country

Denmark

Website

www.emojics.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Alternatives

Alternatives

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