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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the satisfaction of your clients and collaborators by offering a customized, self-service experience portal and mobile application that integrates effortlessly with your CRM, ERP, and customer support systems. Set up a customer-centric portal using pre-designed templates that offer adaptable layouts, optional widgets, and linked forms. Allow customers to submit and monitor support requests, explore knowledge base articles, and access product information. Develop a branded, user-friendly mobile app that provides a straightforward self-service experience tailored to your customers' needs. Keep users informed with timely notifications about support cases, renewals, and orders while also suggesting related products and services to boost cross-selling opportunities and revenue growth. This comprehensive approach not only strengthens customer engagement but also fosters loyalty and satisfaction.

Description

ManageOrders is a self-service customer order management solution that enhances your OnSite business management software by offering a web portal for customers to easily oversee their orders. Customers will appreciate the convenience of ManageOrders, as it allows them to effortlessly review their orders, track shipments, and process payments at any time on any device, including desktops, laptops, tablets, and smartphones. This system not only benefits your customers but also helps you save valuable time and resources by enabling self-service, reducing the need for your sales or customer service teams to handle order inquiries. The platform can be fully customized to reflect your business's branding, including matching the aesthetics of your website, incorporating your logo, and using a personalized URL. With ManageOrders, you have complete control over the customer experience, determining what they can view and manage, from orders and payments to designs and shipping information. Designed to be mobile-responsive, ManageOrders delivers seamless functionality across various devices, ensuring that your customers have a smooth and efficient order management experience. In addition, the intuitive interface makes it simple for users of all tech-savviness levels to navigate the platform effortlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

Integrations

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MobileForce Software

Country

United States

Website

www.mobileforcesoftware.com

Vendor Details

Company Name

ShopWorks

Founded

1997

Country

United States

Website

www.shopworx.com/manageorders/

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Alternatives

Alternatives

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