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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

Description

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Integrations

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CSG International

Founded

1994

Country

United States

Website

www.csgi.com/products/encompass/

Vendor Details

Company Name

Cerillion

Founded

1999

Country

United Kingdom

Website

www.cerillion.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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