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support

Description

The CRM software serves as a comprehensive platform for managing and monitoring interactions with current and prospective clients, partners, agents, and other important contacts. This system establishes a robust database for storing and managing the history and interactions related to each contact. All new activities, including calls, messages, and meetings associated with a specific contact or company, can be easily recorded, while future interactions can be organized through integrated task features. Additionally, the option to utilize your own domain name for your social intranet enhances customization, enabling better management of meetings, briefings, and various events that frequently occur within your organization. Monitoring working hours and the time users dedicate to individual tasks and projects is essential for operational efficiency. Ultimately, our CRM software represents a significant investment tailored to meet the distinct needs and operational requirements of your business, ensuring it aligns well with your overall strategy and objectives. This level of customization allows companies to create a more personalized experience for their clients and stakeholders.

Description

Conversational messaging for Salesforce, Zoho, and other CRM-based messaging platforms can help you win more deals. Text messaging is the best way to respond to an inbound lead and foster an interactive conversation. Consumers are more likely to attend events and meetings if they are reminded. A seamless notification process is possible with CRM-driven automated SMS messaging. Omnichannel messaging allows your business to communicate with customers across all channels from the CRM. With a robust mobile app, you can work from anywhere. Our technology allows for tight CRM integration, routing, notifications, and keeps the conversation going. Conversational messaging can be used to increase engagement and build better relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Bridge Legal
Bullhorn
CollectXpert
Dialpad Connect
Emacs
Nora
Salesforce
Salesforce Marketing Cloud Account Engagement
Zoho CRM
Zoho Marketing Automation

Integrations

Adobe Marketo Engage
Bridge Legal
Bullhorn
CollectXpert
Dialpad Connect
Emacs
Nora
Salesforce
Salesforce Marketing Cloud Account Engagement
Zoho CRM
Zoho Marketing Automation

Pricing Details

$99 per year
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cairo Web Design

Founded

2015

Country

Egypt

Website

www.cairowebdesign.com

Vendor Details

Company Name

Screen-Magic Mobile Media Inc

Founded

2008

Country

United States

Website

www.sms-magic.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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