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Description
Bugpilot is an AI-driven platform designed for bug resolution that assists SaaS teams in identifying, analyzing, ranking, and rectifying user-facing bugs.
1. Uncover hidden bugs that users may not report
It’s surprising to learn that approximately 96% of bugs remain unreported by users, resulting in frustration, a loss of trust, and a negative user experience.
2. Empower power-users to quickly report actionable bugs
With Bugpilot, users can easily highlight specific areas of the screen and include notes, providing detailed context about the issue they encountered and their expectations. This allows SaaS teams to receive comprehensive bug reports complete with visual evidence, descriptions, console logs, and network requests, among other details.
3. Resolve issues swiftly, thanks to AI-enhanced prioritization and solutions
Bugpilot enables even those without technical expertise to identify problems in a matter of seconds. For each bug report, Bugpilot pinpoints possible causes such as failed network requests, ad blockers, coding mistakes, or user errors, allowing for rapid resolution and improved user satisfaction. Ultimately, this platform not only streamlines the bug-fixing process but also enhances the overall experience for users.
Description
Gemini can solve any number of situations. Gemini's unique project templates allow you to adapt the user interface to your project's taxonomy. The workspace feature allows users to focus on the important data. Gemini's Issue tracking eliminates the need for micro-managing the processing of issues or communication around them. You have control over what information is captured, how it is processed and when notifications are sent. Bugs are a natural part of software development. Gemini Bug Tracking makes it easier to track, manage, and resolve bugs faster. Integrated Testing makes sure bugs don't return. Gemini supports all agile methodologies, including SCRUM, Kanban, and Kanban. You can be sure you don't miss your deadlines or upset your customers with powerful sprint progress reports. Gemini integrates your help desk function with the rest of the organization, so managing problems is easy for you.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
CA Flowdock
ClickUp
Crisp
Front
GitHub
Help Scout
Intercom
Jira
LiveChat
Notion
Integrations
CA Flowdock
ClickUp
Crisp
Front
GitHub
Help Scout
Intercom
Jira
LiveChat
Notion
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bugpilot
Founded
2021
Country
Italy
Website
bugpilot.io
Vendor Details
Company Name
CounterSoft
Founded
2003
Country
United Kingdom
Website
www.countersoft.com
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
