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Average Ratings 0 Ratings

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ease
features
design
support

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Description

BugZero enhances IT operational intelligence while mitigating risks by seamlessly integrating with your ITSM tool to gather, filter, correlate, and monitor vendor-specific non-security bugs. For every IT organization, vendor-related operational bugs remain a persistent challenge. These bugs, which are incorporated into nearly all essential systems, pose a significant threat to both productivity and profitability. BugZero meticulously aligns every relevant software and firmware bug with the corresponding device or system within your organization. It effectively reduces the distraction caused by less critical bugs by prioritizing the severity levels that will prompt ticket generation in your ITSM tool. The solution provides a comprehensive view of the existence, significance, and risks associated with vendor bugs in your infrastructure. Additionally, it guarantees that operational bug information is precise and current by addressing bugs immediately after they are released by vendors. Remarkably, the system can be operational and start reporting on vendor-related bug data in just a few hours, allowing organizations to maintain optimal performance swiftly. This rapid deployment ensures that teams can focus on resolving the most pressing issues right away.

Description

Unified management is now possible with the Kurmi MACD Enterprise software program. System administrators love the convenience of having one platform to manage all their communications systems. Kurmi Enterprise software MACD offers multi-vendor, cloud-based, and on-premise environments. This allows for flexibility in integration of new services and vendors. The software automates routine tasks for system administrators. This software can reduce support costs and frees your most valuable tech employees to concentrate on the things they are best at. This results in higher end user satisfaction and fewer errors. Automating the provisioning process is possible. You can save time and be confident that your systems are working at their best, with no minor errors. Kurmi allows you to connect enterprise communications systems with corporate IT apps such as HR, ITSM: Workday or ServiceNow, OTRS and many more.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Azure Marketplace
Cisco Secure Cloud Analytics
Cisco Unity Connection
Fortinet SD-WAN
HP-UX
Microsoft Teams
MongoDB
Skype
VMware Cloud

Integrations

Microsoft 365
Azure Marketplace
Cisco Secure Cloud Analytics
Cisco Unity Connection
Fortinet SD-WAN
HP-UX
Microsoft Teams
MongoDB
Skype
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BugZero

Country

United States

Website

findbugzero.com

Vendor Details

Company Name

Kurmi Software

Founded

2011

Country

France

Website

www.kurmi-software.com/en/enterprises/

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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