Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Backdrop is an open-source content management system that enables users to create modern and feature-rich websites for both businesses and non-profit organizations without any cost. The core of Backdrop incorporates over 70 modules originally from Drupal, and a remarkable 96 out of the 100 most popular Drupal 7 modules are compatible with Backdrop CMS. In addition to these, there are more than 750 additional modules, themes, and layouts readily available for users to explore. One of the standout features of Backdrop is its seamless upgrade path from Drupal 7, making it an ideal choice for those familiar with Drupal's environment. This CMS serves as an excellent alternative for individuals with Drupal expertise, thanks to its similar interface and enhanced usability features. Backdrop is designed for efficiency and speed, promising ongoing performance enhancements in future releases. As you watch your pages load swiftly, you can also easily browse and install add-ons directly from your website without the hassle of searching the internet. Furthermore, every Backdrop site is fully responsive, ensuring that visitors have an optimal mobile experience while allowing administrators to conveniently create and manage content. This combination of user-friendliness and robust functionality makes Backdrop a compelling choice for website development.

Description

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CS-Cart Multi-Vendor
CS-Cart Store Builder
Drupal
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
MariaDB
Mojo Helpdesk
MySQL
NGINX
PHP
Salesforce
Shopify
WordPress
X (Twitter)
Zendesk
Zoho CRM

Integrations

CS-Cart Multi-Vendor
CS-Cart Store Builder
Drupal
Facebook
Freshdesk
Gmail
Google Analytics
Kontent.ai
MariaDB
Mojo Helpdesk
MySQL
NGINX
PHP
Salesforce
Shopify
WordPress
X (Twitter)
Zendesk
Zoho CRM

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$12.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Backdrop

Founded

2013

Country

United States

Website

backdropcms.org

Vendor Details

Company Name

HelpOnClick

Founded

2004

Country

United States

Website

www.helponclick.com

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Dr.Watermark Reviews

Dr.Watermark

Leeta Technology

Alternatives

Impero Backdrop Reviews

Impero Backdrop

Impero Software
LiveChat Reviews

LiveChat

LiveChat Software