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Average Ratings 0 Ratings
Description
Effortlessly and securely link to your user’s device to access files, manage applications, and address issues from any location. Streamline the daily IT support requirements of your users through remote management. Achieve instant remote connectivity to conserve time, resources, and costs. Deliver swift and dependable remote assistance to your users. Seamlessly integrated within the Business Hub platform, it utilizes the same Avast agent, eliminating the need for additional software installation. Use the Business Hub to quickly establish connections to your Windows and Mac devices anywhere there's internet access. Aid your users in resolving issues efficiently in real-time with various tools available via a viewer. Access audit information to monitor which admin accessed each device, the duration of the session, and associated notes. Remotely connect to any Windows or Mac device to install necessary software, troubleshoot problems, switch users, and more. Send and receive log files to facilitate quick software updates, enabling you to troubleshoot and resolve problems with effectiveness and precision. This comprehensive suite not only enhances productivity but also ensures that support can be provided across diverse environments.
Description
Ericom Connect serves as a robust solution for remote application and desktop access. Leveraging cutting-edge technology and over twenty years of Ericom's established expertise in the access industry, this platform provides organizations of all sizes with unmatched scalability, an exceptional user experience, and remarkable simplicity. Its cost-effective design allows for seamless integration into current IT frameworks, minimizing the necessity for expensive infrastructure upgrades. This solution empowers IT administrators to facilitate secure system access for countless remote and work-from-home employees directly from their browser. Organizations can opt for a straightforward and economical cloud service or choose on-premises software, depending on their needs. By implementing Ericom Connect as a cloud service, businesses can optimize their time, financial resources, and overall effort. Users benefit from the reliability and robustness of Ericom’s extensive global cloud infrastructure, easily accessing essential resources from any browser and device. With no client installation required, there’s no hassle of device management or complicated setup, making the process user-friendly. Ultimately, Ericom Connect not only enhances accessibility but also streamlines IT operations, allowing teams to focus on their core objectives.
API Access
Has API
API Access
Has API
Integrations
Check Point IPS
Check Point Infinity
Forcepoint Secure Web Gateway
Forcepoint SimShield
Integrations
Check Point IPS
Check Point Infinity
Forcepoint Secure Web Gateway
Forcepoint SimShield
Pricing Details
$499.99 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avast
Country
Czech Republic
Website
www.avast.com/en-us/business/console/premium-remote-control#pc
Vendor Details
Company Name
Ericom Software
Founded
1993
Country
United States
Website
www.ericom.com/ericom-connect/enterprise/
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Application Virtualization
Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances