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Description
ArcTicketing efficiently organizes, prioritizes, and routes tickets to the appropriate customer service agents. Simply establish the assignment guidelines to ensure smooth operations. With guaranteed rapid response times, you can assess the effectiveness and thoroughness of resolved tickets by accessing the performance report. This report allows you to pinpoint the average time taken to address each ticket. You can also add users and configure their roles, specifying their permissions, the types of tickets they handle, and the features they can access. Furthermore, you can define your service level agreements (SLAs), clearly indicating which tickets require immediate attention and which can be resolved later. This comprehensive setup ensures optimal ticket management and enhanced customer satisfaction.
Description
Seamlessly adopt cutting-edge technology and experience the advantages of advanced digital NFT blockchain ticketing. We empower ticket issuers globally to leverage state-of-the-art innovations in the industry. Enjoy a ticketing solution that excels in user-friendliness, adaptability, and security. Gain access to transparent, verifiable information on ticket ownership, significantly enhancing marketing strategies. Your tickets transform into tradable digital collectibles (NFTs), offering numerous exciting opportunities for both fans and event organizers alike. Maintain complete control and valuable insights over both primary and secondary markets, reclaiming profits that would otherwise go to scalpers. Our solution is designed to elevate your ticketing operations, catering to those who are just starting out as well as established sellers handling millions of tickets annually. With our white-label offerings, you receive a comprehensive set of ticketing tools, including a personalized ticket wallet app and a real-time dashboard, providing you with everything necessary to kickstart your ticket sales journey. Additionally, our platform ensures that you remain at the forefront of the ever-evolving ticketing landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Archarina
Country
United States
Website
www.archarina.io/products/office-apps/arc-ticket
Vendor Details
Company Name
OPEN
Founded
2017
Country
Holland
Website
onopen.xyz/
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
