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Description
Effortlessly coordinate and oversee appointments according to staff availability or room resources to avoid any overlap in bookings. Utilize a color-coded system for appointments to provide a clear visual representation of which beauticians are free throughout the day. Streamline the payment process by associating transactions with specific items for accurate calculation of staff commissions, while also allowing for partial payments and implementing controls over redemptions. Benefit from automated tracking and management of both retail and salon-use products (Consumables), ensuring a smooth operation. Move stock between outlets seamlessly and monitor cost prices for precise inter-outlet billing. Customers receive automated SMS notifications alongside calendar reminders that integrate directly with their smartphones, keeping them updated on their upcoming appointments with you. Establish sales and service incentives for your team in one go, allowing Aoikumo to handle the ongoing management. We support up to ten distinct sales commissions and three varied hands-on incentives tailored to different staff levels, guaranteeing precise distribution of commissions while motivating your team effectively. This holistic approach not only enhances operational efficiency but also boosts customer satisfaction and staff morale.
Description
Your front desk personnel can efficiently manage appointments, print reminder cards for clients, reschedule bookings, process transactions, share information about your offerings, print consent forms and treatment guidelines, locate a client’s upcoming appointment, and check their outstanding balance all from a single interface. Additionally, they will receive notifications on client birthdays, enhancing the personal touch of your service. With the marketing features provided by mSPA®, you'll be equipped to make strategic advertising decisions by analyzing the sources of referrals. By tracking trends over different periods, you will identify which products and services to promote or phase out. Moreover, similar to how you evaluate staff booking rates post-consultations, you can generate reports on clients who attended consultations but did not finalize any bookings, which will enable you to proactively reach out via calls or emails to encourage appointment scheduling. This comprehensive approach not only streamlines operations but also enhances client engagement and retention.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gocloud Technologies
Founded
2003
Country
Malaysia
Website
www.aoikumo.com
Vendor Details
Company Name
Aesthetic Marketing Concepts
Website
www.aesmark.com
Product Features
Medical Spa
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Spa
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)
Product Features
Medical Spa
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation