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Description
AnswerWise is an incredibly straightforward AI solution designed for customer support, effectively minimizing frequent inquiries while ensuring a smooth assistance experience for users. By utilizing the AnswerWise widget on your product dashboard or support page, customers can easily submit their questions. Leveraging machine learning, AnswerWise interprets these queries and retrieves the most pertinent responses from your established knowledge base. Users can explore the recommended articles and indicate whether they've found their answer, or they may choose to ask another question if needed. Should they require further assistance, customers have the option to reach out to the support team through various channels such as email or chat. Additionally, AnswerWise seamlessly integrates with popular customer support, helpdesk, and live chat software, facilitating the synchronization of knowledge bases and the smooth transfer of support tickets. Embrace an AI-driven approach to customer support that not only enhances deflection of inquiries but also guarantees a consistent and efficient service experience for your clientele. This innovative tool empowers businesses to elevate their support strategies while keeping customer satisfaction at the forefront.
Description
Provide your audience with immediate responses regarding your content, eliminating the time spent reading, scrolling, searching, and waiting for answers. Join the ranks of over 12,325 businesses and creators leveraging My AskAI to prevent customers, employees, and followers from repeatedly asking the same questions and getting lost in a sea of documents, all while ensuring they receive quicker and more intelligent answers. Your files are securely deleted once processed, with only the raw text retained and protected by bank-grade encryption (AES-256) in a separate container, ensuring that your data is handled with the utmost security. Rest assured that your content is exclusively utilized by your AskAI, giving you full control over access through features such as password protection. My AskAI complies with fundamental GDPR regulations, allowing you to maintain complete oversight of your data. Utilizing OpenAI's state-of-the-art AI technology, we guarantee the provision of the most precise and reliable answers, with the assurance that your AskAI will never generate false information. You can upload content and pose inquiries in 95 different languages, and questions can even be asked in a language different from that of the content you've added, enhancing the versatility of your interactions. This innovative approach not only streamlines communication but also enriches the user experience significantly.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Freshdesk
Nekton.ai
Salesforce Agentforce Service
Unremot
Zendesk
Integrations
ChatGPT
Freshdesk
Nekton.ai
Salesforce Agentforce Service
Unremot
Zendesk
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$19.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oxynus Technologies
Founded
2018
Country
India
Website
www.answerwise.io
Vendor Details
Company Name
My AskAI
Country
United States
Website
myaskai.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
