Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AnswerWise is an incredibly straightforward AI solution designed for customer support, effectively minimizing frequent inquiries while ensuring a smooth assistance experience for users. By utilizing the AnswerWise widget on your product dashboard or support page, customers can easily submit their questions. Leveraging machine learning, AnswerWise interprets these queries and retrieves the most pertinent responses from your established knowledge base. Users can explore the recommended articles and indicate whether they've found their answer, or they may choose to ask another question if needed. Should they require further assistance, customers have the option to reach out to the support team through various channels such as email or chat. Additionally, AnswerWise seamlessly integrates with popular customer support, helpdesk, and live chat software, facilitating the synchronization of knowledge bases and the smooth transfer of support tickets. Embrace an AI-driven approach to customer support that not only enhances deflection of inquiries but also guarantees a consistent and efficient service experience for your clientele. This innovative tool empowers businesses to elevate their support strategies while keeping customer satisfaction at the forefront.

Description

Our AI Robot swiftly examines your documents and presents you with answers in mere seconds. It also extracts citations from the document to enhance your research efforts. With advanced AI technology paired with an intuitive interface, DocLime ensures you receive precise responses almost instantaneously. The system is built with a focus on both security and reliability. Currently, inquiries can only be made regarding text PDFs. This AI is tailored to respond to your queries based on the specific PDF you upload. We are continuously refining our software to guarantee the utmost accuracy in responses. The more detailed your questions are, the better the answers you will receive. Typically, you can expect to get responses within seconds after submitting your inquiries, although delays may occur during peak usage times. Take advantage of our free trial to determine if it meets your requirements and enhances your workflow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Freshdesk
Salesforce Agentforce Service
Zendesk

Integrations

Amazon S3
Freshdesk
Salesforce Agentforce Service
Zendesk

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oxynus Technologies

Founded

2018

Country

India

Website

www.answerwise.io

Vendor Details

Company Name

DocLime

Website

doclime.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Jenny Reviews

Jenny

GetJenny

Alternatives

AnswerDash Reviews

AnswerDash

CloudEngage
AnswerGPT Reviews

AnswerGPT

AptEdge